Consumer Protection Policy / Privacy Policy

  1. Google Analytics
  2. Facebook Pixel
  1. Personal data: first name, last name, gender, locale, timezone, address, email address, details provided throughout the loan application form, in applications events, smartphone information, smartphone installed applications. In addition,
  2. Sensitive personal data:
  1. Photo of Identity Cards and front facing photo to confirm identification
  2. Geo-location
  3. Phone contacts
  4. SMS data that contains financial transactions
  5. Financial data
  1. Verify your identity
  2. Verify loan applications
  3. Identify/prevent fraudulent use of our smartphone applications
  4. Identify/prevent financial fraud
  5. Track financial activity
  6. Build credit models
  7. Customising your experience of the smartphone application
  8. Processing payments to Goodloans
  9. To enable Partner Lenders to disburse and collect loans
  10. Provide aggregated insights to our third-party lending partners
  11. Provide support and help with using the smartphone application
  12. Understand how users use our smartphone application
  13. Gain insights on new financial products and service we could develop
  14. Analyse users’ behaviours to help improve our service
  15. Conduct research and development
  16. To meet legal requirements or response to lawful requests by authorised parties
  17. To prosecute and defend our rights in a legal proceeding or enforce compliance with any agreement with us.
  1. To access your personal data (by way of a subject access request);
  2. To have your personal data rectified if it is inaccurate or incomplete;
  3. To have your personal data deleted or removed, if: it is no longer required for the purpose it was collected; (ii) we are processing it with your consent and you withdraw your consent to its processing; (iii) you object to the processing and we have no overriding legitimate interest for the processing; (iv) the personal data has been unlawfully processed; or (v) we are required to delete it in order to comply with the law;
  4. To restrict the processing of your personal data, if: (i) it is inaccurate and we require time to verify its accuracy; (ii) the personal data has been unlawfully processed; (iii) the purpose for which it was collected is no longer relevant, but we are required to keep it for legal reasons; or (iv) you object to the processing and we have no overriding legitimate interest for the processing;
  5. A right of data portability, namely to obtain and reuse your personal data for your own purposes across different services if (i) we are relying on your consent;
  6. To object to processing where (i) processing is based on public interest; (ii) processing is necessary for our legitimate interests or that of a third party. You also have the right to object to direct marketing and any related profiling;
  7. Not to be subject to automated decision making (including profiling) which produces a legal effect or a similarly significant effect on you unless the processing is (i) required for entering into or performance of a contract; (ii) authorised by law; or (iii) we have your explicit consent to do so.
  8. To claim compensation for damages caused by a breach of the data protection legislation;
  9. If we are processing your personal data with your consent, you have the right to withdraw your consent at any time.
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